Welcome to Starting Point English! These Terms and Conditions outline the rules and regulations for usie of our website and the purchase of online courses. By purchasing and enrolling in a course, you agree to these terms, so please read them carefully. If you do not agree to be bound by these Terms and Conditions, you should stop using the website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
1.1
These Terms and Conditions apply to all users of [School Name]’s website and services.
1.2
By accessing our website or purchasing a course, you agree to comply with these Terms and Conditions.
1.3
Starting Point English reserves the right to modify these terms at any time, and changes will be posted on the website. Continued use of the website implies acceptance of the revised terms.
Persons under the age of 18 should use this Website only with the supervision of a parent/legal guardian. Payment Information must be provided by or with the permission of a parent/legal guardian.
These Terms and Conditions also apply to customers procuring Services in the course of business.
4.1 To enroll in a course, you must create an account and provide accurate information.
4.2 All courses are subject to availability. Starting Point English reserves the right to limit the number of students per course or refuse enrollment if necessary.
4.3 Courses are non-transferable and cannot be shared with other individuals.
5.1 Payments for courses must be made in full at the time of purchase unless otherwise specified.
5.2 Payments are processed securely through third-party payment providers. Starting Point English does not store your payment details.
5.3 Refund Policy: Full refunds are available within 7 days of course purchase, provided no course material has been accessed. After 7 days or once course content has been accessed, no refunds will be issued. For subscription-based courses, cancellations can be made at any time but will apply to the next billing cycle.
5.4
Rescheduling and Missed Lessons: Students in instructor-led courses are expected to attend all scheduled lessons. If a student needs to reschedule a class, they must provide at least 24 hours' notice. Rescheduling may be accommodated based on availability.
A lesson will be deemed as a missed lesson if the student does not arrive within 15 minutes of the scheduled lesson. No refunds will be provided for missed classes.
6.1
Upon purchase, you will receive access to the course materials for the duration specified at the time of enrollment.
6.2
Course content, including videos, documents, and other provided materials, are the intellectual property of Starting Point English or otherwise stated and are protected by copyright laws.
6.3
You may not copy, share, or distribute course materials without permission from Starting Point English.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Starting Point English or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site startingpointenglish.learnworlds.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at startingpointenglish1@gmail.com .
9.1
Our courses are designed to be self-paced. It is your responsibility to manage your learning schedule.
9.2
Course access will expire after 24 months from the date of purchase unless otherwise specified.
10.1
You agree to use our website and services in a responsible manner, abiding by all applicable laws.
10.2
Any misuse of our services, including sharing course login details, copying content, or disruptive behavior, may result in the suspension or termination of your account without a refund.
11.1
It is your responsibility to ensure you have the necessary technology (internet access, compatible devices, etc.) to participate in our courses.
11.2
Starting Point English is not responsible for technical issues that may disrupt your access to the course. However, we will assist you in resolving any issues as quickly as possible.
12.1
Upon successful completion of a course, you may receive a certificate of completion if applicable.
12.2
Some courses may include quizzes or assignments. These are designed for your learning benefit and are part of the overall course structure.
13.1 Starting Point English maintains a zero-tolerance policy toward any form of harassment, abuse, or disrespectful behaviour directed toward teachers, staff, or other students.
13.2
Harassment includes but is not limited to offensive comments, inappropriate language, threats, or discriminatory behavior based on race, gender, sexual orientation, religion, or any other protected characteristic.
13.3
Any student found engaging in harassment may face suspension or termination of their account without a refund, at the discretion of [School Name].
13.4
Teachers and staff are also expected to maintain professionalism and respect towards all students. Any complaints of harassment by a teacher will be investigated, and appropriate actions will be taken.
14.1
Starting Point English is committed to maintaining the confidentiality of all students’ personal information and course-related interactions.
14.2
Any information shared by students during lessons, including personal details, will not be disclosed to third parties without the student’s consent, unless required by law.
14.3
Teachers are required to uphold student confidentiality, ensuring that all communication and feedback remain private and secure.
Use of the Website is also governed by Our Privacy Policy (startingpointenglish.learnworlds.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
16.1 Starting Point English is not liable for any damages resulting from the use or inability to use our courses or website.
16.2
Our courses are intended for educational purposes only. We do not guarantee specific outcomes from taking any course.
16.3
No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
16.4
No part of this Website is intended to constitute a contractual offer capable of acceptance.
16.5
Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
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18.1 The Website is provided “as is” and on an “as available” basis. Starting Point English uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
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18.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Starting Point English.
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22.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to startingpointenglish1@gmail.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
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22.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
