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Frequently asked questions

How do the online lessons work?

Lessons are conducted through Google Meet. Once you book a session, you'll receive a link to join the class at the scheduled time. Our platform supports live video, audio, and interactive features to make the learning experience engaging and effective.

Can I choose my own schedule?

Absolutely! This is the beauty of remote learning! Our courses are designed with flexibility in mind. You can select lesson times that fit your personal schedule, allowing you to learn at your convenience.

What technology do I need for the lessons?

All you need is a stable internet connection, a computer or tablet, and a headset with a microphone. Unfortunately, the use of smart phones is not recommended during lessons with a teacher, as it limits the function of many tools in order to keep your learning experience engaging. 

What if I need to cancel or reschedule a lesson?

We understand that plans change. You can easily cancel or reschedule a lesson through our platform within 24-hours of the scheduled lesson.

Is homework or additional practice required?

It depends on you! We will always encourage students to practice outside of class to reinforce what they've learned. Your teacher may also assign homework or recommend resources for additional practice, but it's up to you how much extra work you want to do. 

What is my English level?

Click here to take an online English level assessment for free. At Starting Point English, we use the CEFR six-point scale.
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Have a question we haven't answered? Write to us and someone will get back to you as soon as possible!

Hours of operation
Monday - Friday 9.00 - 18.30

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